Academic Program
Retail, Business & Product Mastery
From Budtender to Manager
A complete career path. Master the product knowledge (seeds, genetics) required for sales, and acquire the skills to manage compliant and profitable dispensaries.
DISCLAIMER: This program provides educational information on business strategies and regulations. It does not constitute legal, financial, or tax advice. Regulations vary by jurisdiction. Always consult with qualified professionals.
Level 1: Cannabis Fundamentals & Genetics
- 01.History & Taxonomy: Sativa, Indica, Ruderalis, and Hybrids.
- 02.Seed Genetics: Regular, Feminized, and Auto-flowering traits.
- 03.Phenotypes vs. Genotypes: Understanding plant expression.
- 04.Introduction to Cannabinoids (THC, CBD) and the ECS.
Level 2: Product Mastery & Consumption
- 05.Flower Quality Analysis: Trichomes, Trim, and Cure.
- 06.Concentrates Guide: Solventless (Rosin) vs. Solvents (BHO, CO2).
- 07.Edibles & Topicals: Onset times and bioavailability.
- 08.Terpene Profiles: Aromatherapy and selling by effect.
Level 3: The Art of Budtending & Sales
- 09.Customer Experience (CX): Assessment and consultation.
- 10.Responsible Selling: Dosing advice for beginners (Microdosing).
- 11.Handling Complaints and Difficult Interactions.
- 12.Up-selling and Cross-selling Techniques.
Level 4: Store Operations & Compliance
- 13.Inventory Management: Seed-to-Sale Tracking (METRC/BioTrack).
- 14.Daily Compliance: ID checks, purchase limits, and packaging.
- 15.Store Security: Cash handling and loss prevention protocols.
- 16.Opening/Closing Procedures and SOPs.
Level 5: Business Management & Strategy
- 17.Strategic Planning: Business Plans and Licensing.
- 18.Financial KPIs: COGS, Margins, and Average Basket Size.
- 19.Marketing within Regulations: Loyalty programs and SEO.
- 20.Team Leadership: Hiring and Staff Training.